Special Protection Services offers services in the Telecommunication Real Estate industry. We are consultants to IHS Towers Nigeria Limited who is a Telecommunication Infrastructure Company. Telecoms like MTN, Airtel, Etisalat and some others host their equipment/transmitters on the Base Transceiver Stations through co-location.
We at SPS currently cover/handle the Eastern part of the country, Nigeria, covering Anambra, Enugu, Ebonyi, Imo, Abia, Rivers, Benue, Akwa-Ibom, Cross-Rivers and Bayelsa states.
We handle the site acquisitions, lease renewal and relationship management between our counterpart and the landlords (owners of lands on which the Base Stations are sited). We also address other appropriate terms and conditions during the lease renewal to include ideal duration of the lease, and terms of payment.
Since 2018, SPS has been a trusted resource for IHS Towers Nigerian Limited for Cell Site Real Estate related leases. We have successfully renewed over one thousand leases and assisted with the negotiation of buyout of some properties as well. We keep the positive energy going between the landlords and our client by attending to their needs on timely and effectively. We make sure that all issues are resolved promptly before they escalate to service level disruptions.
We ensure all the required and relevant documents needed for acquisition and lease renewal are secured from the landlords and vetted to avoid making payment to a wrong party. We also conduct due diligence using the Know Your Customer (KYC) and Know Your Customer’s Customer (KYCC) policies; this is to ensure we are dealing with the right persons according to the Land Owners’ laws of Nigeria.
We have our trained and professional Real Estate Officers across the locations who visit the landlords for lease renewal engagements and relationship management resolutions. They are well trained in customer service relations and know the exact documents to collect for each type of landlord either individual, family, corporate or community.
Our reputation speaks for itself and we believe in achieving peace of minds for both parties. Integrity, transparency and accountability remain our work mantra to ensure that our customers are given the required services they deserve. We ensure all customer feedback and reviews are treated with utmost importance and urgency because they are what makes us grow and become better at what we do.